Refund Policies

1. Service Payment Refund:

• -> If you make any payment for our services and the process has not yet started, you are eligible for a refund.
• -> Once the process has commenced, no refunds will be issued for the services availed.

2. Admission Fees Refund:

• -> If you enroll a student and decide to terminate their admission in the future, the corresponding amount will be refunded to your wallet immediately.

3. Pre-Payment Considerations:

• -> We strongly advise you to seek answers to all your queries from our team before making any payment.
• -> XECTIQ COMPUTER EDUCATION does not entertain refund requests once the payment has been made. It is crucial to clarify all doubts beforehand.

4. Refund Approval and Processing:

• -> In the event that a refund is approved, our team will initiate the process.
• -> The refund process may take 7-10 working days to complete.

5. Contacting our Team:

• -> If you wish to inquire about a potential refund, please contact our team promptly.
• -> Refund requests will be considered only if the process has not started (for service payments) or if a student's admission has been terminated.

6. Refund to Wallet:

• -> Refunds for service payments will be credited back to the original payment method if the process has not commenced.
• -> For admission fees, the refunded amount will be added to your wallet.

7. Non-Refundable Situations:

• -> Payments made for services once the process has started are non-refundable.
• -> Refunds will not be granted for admission fees if the student has already commenced their coursework.

By availing of our services, you agree to abide by the terms outlined in this Cancellation & Refund Policy. XECTIQ COMPUTER EDUCATION reserves the right to amend this policy without prior notice. It is the responsibility of the client to stay informed about any updates or changes. If you have any questions or concerns, please contact our team for clarification before proceeding with any payments.