Effective Date: [13/07/2025]
Welcome to XectiQ Computer Education Pvt. Ltd.. We value your trust and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, protect, and disclose your information when you interact with our services—whether online (website, app, Telegram, email) or offline (franchise centers, classroom sessions).
By using our website www.xectiqindia.in, mobile app, or enrolling in our programs, you agree to the terms outlined in this Privacy Policy.
XectiQ Computer Education Pvt. Ltd. is an Indian educational institution providing IT training through online and offline platforms. Our services include course delivery, certification, franchise support, app-based learning, and digital communication via website and social channels.
We may collect and process the following types of personal information:
Full Name
Email Address
Mobile Number
Date of Birth
Gender
Photograph
Aadhaar or other ID (for verification)
Course Enrollment Details
Class or Roll Number
Attendance & Performance Reports
Payment and Fee Records
IP Address
Browser Type & Version
Device Information
Location Data
Cookies and Usage Data
Franchise Name & Contact Person
License/Agreement Information
Communication Records
We use your data to:
Register and manage student profiles
Deliver course materials and track progress
Issue certificates and marksheets
Manage franchise accounts and support
Improve learning tools, apps, and services
Provide technical support and updates
Send notifications, alerts, and feedback forms
Comply with legal and administrative requirements
We do not sell or rent your data to third parties.
We use cookies to:
Maintain user sessions
Understand user behavior and improve performance
Save user preferences (e.g., login, language)
Monitor app/website analytics
You can disable cookies in your browser settings, but some features may not function properly.
We implement multiple layers of security to protect your personal information:
SSL encryption on websites
Secure login systems and OTPs
Restricted data access within teams
Regular audits and backups
Password-protected franchise dashboards
While we use best practices, no system is 100% secure. We recommend not sharing your login credentials with anyone.
We may share your data only with:
Authorized franchise centers (for academic coordination)
Payment gateway providers (for fee processing)
Government or legal authorities (upon valid request)
Technology vendors (for infrastructure or app services under NDA)
We ensure that third parties follow strict data confidentiality agreements.
We retain your data for as long as:
Your account remains active
You are enrolled in any course
It is legally or operationally necessary
After the retention period, your data will be securely deleted or anonymized.
Our platform is intended for users aged 13 and above. If you are under 13, parental or guardian consent is required before registration.
You have the right to:
Request access to your personal data
Ask for correction of incorrect details
Request deletion (subject to academic obligations)
Withdraw consent to receive marketing messages
Lodge a complaint about misuse of data
📧 Contact us at: support@xectiqindia.in for any data-related requests.
Our app, site, or Telegram may contain links to external platforms. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing data.
We may update this Privacy Policy from time to time. The "Effective Date" at the top will be revised. We recommend checking this page periodically for updates.
If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact:
XectiQ Computer Education Pvt. Ltd.
📧 Email: support@xectiqindia.in
🌐 Website: www.xectiqindia.in
📱 App: Download XectiQ App
